Our Policies

  • Prices may be higher based on length and thickness of hair.

  • Color prices may vary based on hair currently and the intricacy your desired outcome.

Our Cancellation Policy:

Due to a large increase of last-minute cancellations and no-shows, our studio is implementing a cancellation policy effective July, 1st 2022.  If you cancel 24 hrs or more before your scheduled time you will be able to reschedule at no charge.  If you cancel after 24 hrs there will be a 50% charge on your service booked.  If you do not show up and have not given notice you will be charged 100% of your scheduled service. The Refinery Salon & Barber Studio thanks you in advance for your compliance and understanding.

FAQ’s

1. What are your salon hours? Our salon is open from 9:00 am to 6:00 pm, Tuesday through Saturday!

2. How can I make an appointment? You can make an appointment by calling us at 843-282-9003

3. Do you offer walk-in appointments? While we primarily operate by appointments, walk-ins are welcome and will be accommodated based on stylist availability.

4. How far in advance should I schedule my appointment? We recommend booking your appointment at least one week in advance for cutting services and about two weeks in advance for color services to secure your desired date and time.

5. What services do you provide? We offer a range of services including mens and women’s haircuts, nail services, waxing, coloring services, perms and more. Please see our services tab for more information.

6. How much do your services cost? Service prices vary depending on the service and stylist skill level. For specific pricing information, please contact the salon directly.

7. Do you offer consultations? Yes, we provide consultations for clients who are unsure about the services they require or for those looking to try something new.

8. What is your cancellation policy? We kindly ask for 24 hours notice for any cancellations to avoid a cancellation fee.

9. Can I bring children to the salon? While we love children, we recommend arranging childcare during your appointment to ensure a relaxing experience for all clients.

For any additional questions or inquiries, please feel free to reach out to us directly. Thank you for considering our salon for your hair care needs.